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FAQ • Frequently Asked Questions

1. How much do your packages cost and what’s included?

2. When do I get to set up an interview with a writer?

3. How long will it take until I get my news release and media contact list?

4. How many revisions on the news release do I get?

5. How will I get my news release?

6. Should a rendering or graphic be sent with my news release?

7. What style of writing will be used for my news release?

8. What type of letter head will my news release be on?

9. How many reporters and media outlets do you have access to?

10. How will I get a copy of my media list?

11. How will my release be sent to the media?

12. How will I know when my news release has been distributed?

13. How many impressions did my news release get?

14. There seems to be a lot of files which will be viewable via member login. What are all of them?

15. Can you guarantee my news will be included in media outlets?

16. How long will it take to develop a Twitter and/or Facebook page?



1. How much do your packages cost and what’s included?

Our a la carte services range from $199-$749 Please view our Services At-A-Glance page for additional details.

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2. When do I get to set up an interview with a writer?
After filling out the online questionnaire, one of our public relations specialists will contact you within one business day. This interview allows us to become more familiar with your questionnaire answers and learn about you and your company.

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3. How long will it take until I get my news release and media contact list?
After talking to one of our public relations specialists, you should have your first draft in two business days. Completion will depend on your revisions and how quickly these changes are communicated. Your media list will be added to your PromptPR!™ folder at the same time as the final copy of the news release.
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4. How many revisions on the news release do I get?
There are three rounds of revisions included with each package.
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5. How will I get my news release?
We will post a Microsoft Word document for the drafts and final copy in your PromptPR!™ folder. These files can be accessed via member login.
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6. Should a rendering or graphic be sent with my news release?
Absolutely! A reporter or editor is more likely to run a story when there is an interesting and relevant visual element accompanying a news release.
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7. What style of writing will be used for my news release?
At PromptPR!™, we use AP Style. In the United States, it’s the style of choice which is used by newspapers and in the news industry.
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8. What type of letter head will my news release be on?
Your news release will be on a letter head specific to your company. When filling out your contact information for our services, you will be asked to upload your company’s logo.
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9. How many reporters and media outlets do you have access to?
While our database is continuously evolving, we have 1.4 million global contacts in more than 300,000 media outlets.
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10. How will I get a copy of my media list?
We will post a Microsoft Excel file with targeted media contacts which will include: media outlet name, contact name, beat, mailing address, email address, phone and fax numbers, website URL and circulation. The media list can be accessed via member login.
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11. How will my release be sent to the media?
Your news release will be distributed on a news wire for the media to pick up.
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12. How will I know when my news release has been distributed?
You will be contacted via e-mail after your news release has been distributed.
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13. How many impressions did my news release get?
Within seven business days, an Excel file listing the media outlets and impressions that covered your release will be accessible via member login.
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14. There seems to be a lot of files which will be viewable via member login. What are all of them?

  • Microsoft Word 2010 Press Release Revisions (3)
  • Microsoft Word 2010 Final News Release
  • Microsoft Word 2010 Media List (Which will include media outlets, names, addresses, phone numbers, fax and e-mail)
  • Microsoft Word 2010 Media Placements list

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15. Can you guarantee my news will be included in media outlets?
By creating a well-written news release, this will deliver your news professionally, but we cannot guarantee usage. Included in each package is our "Tips and Tactics" booklet for dealing with the media. This guide will include suggestions for effective ways to follow up on a news release once it has been sent to your targeted media, as well as appropriate etiquette when speaking with time-pressed editors and reporters.
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16. How long will it take to develop a Twitter and/or Facebook page?
After talking to one of our social media specialists and providing logos and images, you should expect your first draft in two business days. Completion will depend on your revisions, and how quickly these changes are communicated.
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